Shipping policy

Shipping Information

DELIVERY TIMELINES

Within Kochi & Thrissur city limits

Home Delivery to Kochi on Wednesday and Friday between 5-9 pm. Home Delivery to Thrissur on Tuesday and Thursday Between 5-8 pm. Flat delivery Charge of 99 Rs is applicable

Rest of India

 Dispatch between 2-6 days from Order. We usually dispatch only on Tuesday, and  Thursday. Once dispatched it will reach within 24-72 hours.

Shipping charges vary from 300 Rs  to 500 Rs depending on the location

We pack the cheese in thermocol boxes with frozen gel packs and dry ice. This helps the cheese & Meat travel for over 72 hours. Once dispatched, deliveries happen well within 24-72 hours.

What locations do you deliver to?


We ship within India only and we have tied up reputed couriers for fast delivery across India.
Pin codes under our coverage areas are limited to the areas covered by our channel partner. 
In case your delivery address is not covered by our delivery partner, on request, we will attempt to ship through alternate channel partners for an additional charge.

 

How do you ensure meat & cheese stays fresh while delivering across india?

 

We pack the cheese in thermocol boxes with frozen gel packs and dry ice. This helps the cheese travel for over 72 hours. Once dispatched, deliveries happen well within 24-72 hours.


How can I track delivery of my order?

We will email you the tracking reference number and the name of our shipping partner used for your shipment. You can visit our shipping partner website and track your shipment through the tracking number.

What is the standard delivery time?


Please allow 2-3 days for your order to reach you. Delivery times will depend on the terms & conditions of our delivery partners and will vary based on the destination of the shipment.

 

While we use reputable couriers and work around the clock to ensure your order reaches in time, Craft Meat & Co cannot be held responsible for shipping delays due to natural disasters, strikes, bank holidays or situations beyond our control.